Revision as of 20:53, 30 January 2022 by Registered User
This message will disappear after all relevant tasks have been resolved.
Semantic MediaWiki
There are 1 incomplete or pending task to finish installation of Semantic MediaWiki. An administrator or user with sufficient rights can complete it. This should be done before adding new data to avoid inconsistencies.Click here for Cellular overview
1. F.A.Q.
| Questions | Aplicability | Answers |
|---|---|---|
| How do I start? | All configurations | Read this wiki article and the user manuals (UM2567 to get started, and UM2426 for detailed explanations). |
| How do I connect the board? | All configurations | See Hardware setup article on this wiki. |
| How do I know if the cellular application is up and running? | FreeRTOS | Use the trace on Tera Term see the Echo exchanges. |
| How do I know if the Echo TCP application is up and running? | Azure RTOS | Use the trace on Tera Term. |
| Nothing is displayed in Tera Term. | FreeRTOS & Azure RTOS | Ensure that Tera Term options (such as Baud rate) are correctly set. |
| Wrong echo in Tera Term during setup. | FreeRTOS & Azure RTOS | Ensure that Tera Term options (such as New-line and Transmit delay) are correctly set. |
| X-CUBE-CELLULAR boots but there is an issue with the network. | FreeRTOS & Azure RTOS | Check that the correct SIM is selected (plastic SIM or soldered UICC). |
| EMnify activation for P-L496E-CELL02 | All configurations | This feature has expired, use plastic SIM instead. |
| Why is X-CUBE-CELLULAR not operational after boot? | FreeRTOS & Azure RTOS | There are multiple possibilities: the selected firmware does not correspond to the modem used, the SIM card used is not valid on the available network, the modem firmware version release note, too many bands selected and parsed by the modem (see UM2567). |
| How do I know if the cellular data service is operational? | FreeRTOS & Azure RTOS | Cellular operational after Trace displays -----> State : CST_MODEM_DATA_READY_STATE <----- and/or Network is up is displayed. |
| What is the modem FW version? | All configurations | If you use different modem firmware to that those used in tests, you might have discrepancies. Read carefully the modems release note for detailed information. The modem FW version is displayed at boot. |
| GM01Q or GMS01Q? | All configurations | Both are Monarch modem from Sequans. GMS01Q is the same as GM01Q, but also includes an soldered SIM from Orange inside the Module to allow connectivity without using an external plastic SIM. |
| Is the boot process is correctly applied? | FreeRTOS & Azure RTOS | Check appropriate (concerning used hardware setup) chapter on Hardware setup article on this wiki. |
| Why entering commands in cmd line through terminal could generate issues? | FreeRTOS & Azure RTOS | Commands could be entered manually or using a copy/paste. In copy/paste case, commands have to be pasted the one after the other. By copying/pasting multiple commands without waiting that the FW is ready to receive could lead to errors. For example after “cst targetstate off” command, wait for MODEM_INIT_EVENT event (could last few sec), then paste next commands the one after the other “cst apnuser on” and then “cst apnconf [<apn> [<cid> [<username> <password>]]]” |
| My board B-L462E-CELL1 does not registered to Truphone Network. What can I do? | FreeRTOS & Azure RTOS | See How To activate the eSIM with B-L462E-CELL1 |