Difference between revisions of "Cellular:Cellular X-CUBE-CELLULAR F.A.Q."

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Click here for Cellular overview

F.A.Q.[edit]

Questions Applicability Answers
How do I start? All configurations Read this wiki article and the user manuals (UM2567 to get started, and UM2426 for detailed explanations).
How do I connect the board? All configurations See the Hardware setup page article on this wiki.
How do I know if the cellular application is up and running? FreeRTOS Use the trace on Tera Term see the Echo exchanges.
How do I know if the Echo TCP application is up and running? Azure RTOS Use the trace on Tera Term.
Nothing is displayed in Tera Term. FreeRTOS and Azure RTOS Ensure that Tera Term options (such as Baud rate) are correctly set.
Wrong echo Echo in Tera Term during setup. FreeRTOS and Azure RTOS Ensure that Tera Term options (such as New-line and Transmit delay) are correctly set.
X-CUBE-CELLULAR boots but there is an issue with the network. FreeRTOS and Azure RTOS Check that the correct SIM is selected (plastic SIM or soldered UICC).
EMnify activation for P-L496E-CELL02 All configurations This feature has expired, it is no more possible to activate the eSIM therefore use plastic SIM instead.
Why is X-CUBE-CELLULAR not operational after boot? FreeRTOS and Azure RTOS There are multiple possibilities: the selected firmware does not correspond to the modem used, the SIM card used is not valid on the available network, the modem firmware version release note, too many bands selected and parsed by the modem (see UM2567).
How do I know if the cellular data service is operational? FreeRTOS and Azure RTOS Cellular operational after Trace trace displays -----> State : CST_MODEM_DATA_READY_STATE <----- and/or Network is up is displayed. The "cst info" command can be used to know the modem state when trace is deactivated.
What is the modem FW version? All configurations If you use different a modem firmware to that different from those used in tests, you might have discrepancies. Read carefully the modems release note for detailed information. The modem FW version is displayed at boot. The "cst info" command can be used to know the modem FW version.
GM01Q or GMS01Q? All configurations Both are Monarch modem from Sequans. GMS01Q is the same as GM01Q, but also includes an iSIM, pre-loaded with a soldered SIM profile from Orange inside the module to allow connectivity without using an external plastic SIM.
Is the boot process is correctly applied? FreeRTOS and Azure RTOS Check appropriate (concerning used hardware setup) chapter on Hardware setup page article on this wiki.
Why entering commands in cmd line through the terminal could can generate issues? FreeRTOS and Azure RTOS Commands could can be entered manually or using a copy/paste. In copy/paste case, commands have to must be pasted the one after the other. By copying/pasting multiple commands without waiting that the FW is ready to receive could , this might lead to errors. For example after “cst targetstate off” command, wait for MODEM_INIT_EVENT event (could can last few secseconds), then paste the next commands the one after the other “cst apnuser on” and then “cst apnconf [<apn> [<cid> [<username> <password>]]]”
My board B-L462E-CELL1 is not registered to Truphone network. What can I do? FreeRTOS and Azure RTOS See How To activate the eSIM with B-L462E-CELL1
How to use STM32_Cellular with FreeRTOS FreeRTOS and Azure RTOS See How To add FreeRTOS support to Azure RTOS package in How To Wiki article



Click [[Cellular:Cellular LTE CatM / NBIoT overview|here]] for Cellular overview<br>


= F.A.Q. =
{|
|-
! Questions !!Applicability!! Answers
|-
| How do I start? || All configurations ||Read this wiki article and the user manuals (UM2567 to get started, and UM2426 for detailed explanations).
|-
| How do I connect the board? || See All configurations || See the [[Cellular:Cellular hardware setup| Hardware setup]] pagearticle on this wiki.
|-
| How do I know if the cellular application is up and running? || FreeRTOS || Use the trace on Tera Term see the Echo exchanges.
|-
| How do I know if the Echo TCP application is up and running? || Azure RTOS || Use the trace on Tera Term.
|-
| Nothing is displayed in Tera Term. || FreeRTOS and Azure RTOS || Ensure that Tera Term options (such as Baud rate) are correctly set.
|-
| Wrong echoEcho in Tera Term during setup. || FreeRTOS and Azure RTOS || Ensure that Tera Term options (such as New-line and Transmit delay) are correctly set.
|-
| X-CUBE-CELLULAR boots but there is an issue with the network. || FreeRTOS and Azure RTOS || Check that the correct SIM is selected (plastic SIM or soldered UICC).
|-
| EMnify activation for P-L496E-CELL02 || All configurations || This feature has expired, it is no more possible to activate the eSIM therefore use plastic SIM instead.
|-
| Why is X-CUBE-CELLULAR not operational after boot? || FreeRTOS and Azure RTOS || There are multiple possibilities: the selected firmware does not correspond to the modem used, the SIM card used is not valid on the available network, the modem firmware version release note, too many bands selected and parsed by the modem (see [https://www.st.com/content/ccc/resource/technical/document/user_manual/group1/80/08/d1/25/1f/b3/43/99/DM00610471/files/DM00610471.pdf/jcr:content/translations/en.DM00610471.pdf UM2567]).
|-
| How do I know if the cellular data service is operational? || Cellular operational after TraceFreeRTOS and Azure RTOS || Cellular operational after trace displays ''-----> State : CST_MODEM_DATA_READY_STATE <-----'' and/or  '''Network is up ''' is displayed. The "cst info" command can be used to know the modem state when trace is deactivated.|-
| What is the modem FW version? || All configurations || If you use differenta modem firmware to that  different from those used in tests, you might have discrepancies. Read carefully the modems release note for detailed information. The modem FW version is displayed at boot. |-
| GM01Q or GMS01Q? || The "cst info" command can be used to know the modem FW version.
|-
| GM01Q or GMS01Q? || All configurations || Both are Monarch modem from Sequans. GMS01Q is the same as GM01Q, but also includes an iSIM, pre-loaded with a SIM profile a soldered SIM from Orange inside the module to allow connectivity without using an external plastic SIM.
|-
| Is the boot process is correctly applied? || FreeRTOS and Azure RTOS || Check appropriate (concerning used hardware setup) chapter on [[Cellular:Cellular hardware setup| Hardware setup]] pagearticle on this wiki.
|-
| Why entering commands in cmd line through the terminal couldcan generate issues? || Commands couldFreeRTOS and Azure RTOS || Commands can be entered manually or using a copy/paste. In copy/paste case, commands have to must be pasted the one after the other. By copying/pasting multiple commands without waiting that the FW is ready to receive could , this might lead to errors. For example after “cst targetstate off” command, wait for MODEM_INIT_EVENT event (couldcan last few secseconds), then paste the next commands the one after the other “cst apnuser on” and then “cst apnconf [<apn> [<cid> [<username> <password>]]]”
|}

{{PublicationRequestId | 19452| 2021-03-29-
| My board B-L462E-CELL1 is not registered to Truphone network. What can I do? || FreeRTOS and Azure RTOS || See How To activate the eSIM with B-L462E-CELL1
|-
| How to use STM32_Cellular with FreeRTOS || FreeRTOS and Azure RTOS || See How To add FreeRTOS support to Azure RTOS package in How To Wiki article
|}

{{PublicationRequestId | 22517| 2022-02-10 | Ronan Gabou}}

{{ArticleBasedOnModel | Example tech domain article}}
<noinclude>

[[Category:Using modelsCellular|40]]
[[Category:Cellular|40Using models]]</noinclude>
(15 intermediate revisions by 4 users not shown)
Line 6: Line 6:
 
{|
 
{|
 
|-
 
|-
! Questions !! Answers
+
! Questions !!Applicability!! Answers
 
|-
 
|-
| How do I start? || Read this wiki article and the user manuals (UM2567 to get started, and UM2426 for detailed explanations).
+
| How do I start? || All configurations ||Read this wiki article and the user manuals (UM2567 to get started, and UM2426 for detailed explanations).
 
|-
 
|-
| How do I connect the board? || See [[Cellular:Cellular hardware setup| Hardware setup]] page on this wiki.
+
| How do I connect the board? || All configurations || See the [[Cellular:Cellular hardware setup| Hardware setup]] article on this wiki.
 
|-
 
|-
| How do I know if the cellular application is up and running? || Use the trace on Tera Term see the Echo exchanges.
+
| How do I know if the cellular application is up and running? || FreeRTOS || Use the trace on Tera Term see the Echo exchanges.
 
|-
 
|-
| Nothing is displayed in Tera Term. || Ensure that Tera Term options (such as Baud rate) are correctly set.
+
| How do I know if the Echo TCP application is up and running? || Azure RTOS || Use the trace on Tera Term.
 
|-
 
|-
| Wrong echo in Tera Term during setup. || Ensure that Tera Term options (such as New-line and Transmit delay) are correctly set.
+
| Nothing is displayed in Tera Term. || FreeRTOS and Azure RTOS || Ensure that Tera Term options (such as Baud rate) are correctly set.
 
|-
 
|-
| X-CUBE-CELLULAR boots but there is an issue with the network. || Check that the correct SIM is selected (plastic SIM or soldered UICC).
+
| Wrong Echo in Tera Term during setup. || FreeRTOS and Azure RTOS || Ensure that Tera Term options (such as New-line and Transmit delay) are correctly set.
 
|-
 
|-
| EMnify activation for P-L496E-CELL02 || This feature has expired, use plastic SIM instead.
+
| X-CUBE-CELLULAR boots but there is an issue with the network. || FreeRTOS and Azure RTOS || Check that the correct SIM is selected (plastic SIM or soldered UICC).
 
|-
 
|-
| Why is X-CUBE-CELLULAR not operational after boot? || There are multiple possibilities: the selected firmware does not correspond to the modem used, the SIM card used is not valid on the available network, the modem firmware version release note, too many bands selected and parsed by the modem (see [https://www.st.com/content/ccc/resource/technical/document/user_manual/group1/80/08/d1/25/1f/b3/43/99/DM00610471/files/DM00610471.pdf/jcr:content/translations/en.DM00610471.pdf UM2567]).
+
| EMnify activation for P-L496E-CELL02 || All configurations || This feature has expired, it is no more possible to activate the eSIM therefore use plastic SIM instead.
 
|-
 
|-
| How do I know if the cellular data service is operational? || Cellular operational after Trace displays ''-----> State : CST_MODEM_DATA_READY_STATE <-----'' and/or  '''Network is up ''' is displayed.
+
| Why is X-CUBE-CELLULAR not operational after boot? || FreeRTOS and Azure RTOS || There are multiple possibilities: the selected firmware does not correspond to the modem used, the SIM card used is not valid on the available network, the modem firmware version release note, too many bands selected and parsed by the modem (see [https://www.st.com/content/ccc/resource/technical/document/user_manual/group1/80/08/d1/25/1f/b3/43/99/DM00610471/files/DM00610471.pdf/jcr:content/translations/en.DM00610471.pdf UM2567]).
 
|-
 
|-
| What is the modem FW version? || If you use different modem firmware to that those used in tests, you might have discrepancies. Read carefully the modems release note for detailed information. The modem FW version is displayed at boot.
+
| How do I know if the cellular data service is operational? || FreeRTOS and Azure RTOS || Cellular operational after trace displays ''-----> State : CST_MODEM_DATA_READY_STATE <-----'' and/or '''Network is up ''' is displayed. The "cst info" command can be used to know the modem state when trace is deactivated.
 
|-
 
|-
| GM01Q or GMS01Q? || Both are Monarch modem from Sequans. GMS01Q is the same as GM01Q, but also includes an iSIM, pre-loaded with a SIM profile to allow connectivity without using an external plastic SIM.
+
| What is the modem FW version? || All configurations || If you use a modem firmware different from those used in tests, you might have discrepancies. Read carefully the modems release note for detailed information. The modem FW version is displayed at boot. The "cst info" command can be used to know the modem FW version.
 
|-
 
|-
| Is the boot process is correctly applied? || Check appropriate (concerning used hardware setup) chapter on [[Cellular:Cellular hardware setup| Hardware setup]] page on this wiki.
+
| GM01Q or GMS01Q? || All configurations || Both are Monarch modem from Sequans. GMS01Q is the same as GM01Q, but also includes a soldered SIM from Orange inside the module to allow connectivity without using an external plastic SIM.
 
|-
 
|-
| Why entering commands in cmd line through terminal could generate issues? || Commands could be entered manually or using a copy/paste. In copy/paste case, commands have to be pasted the one after the other. By copying/pasting multiple commands without waiting that the FW is ready to receive could lead to errors. For example after “cst targetstate off” command, wait for MODEM_INIT_EVENT event (could last few sec), then paste next commands the one after the other “cst apnuser on” and then “cst apnconf [<apn> [<cid> [<username> <password>]]]”
+
| Is the boot process correctly applied? || FreeRTOS and Azure RTOS || Check appropriate (concerning used hardware setup) chapter on [[Cellular:Cellular hardware setup| Hardware setup]] article on this wiki.
  +
|-
  +
| Why entering commands in cmd line through the terminal can generate issues? || FreeRTOS and Azure RTOS || Commands can be entered manually or using a copy/paste. In copy/paste case, commands must be pasted one after the other. By copying/pasting multiple commands without waiting that the FW is ready to receive, this might lead to errors. For example after “cst targetstate off” command, wait for MODEM_INIT_EVENT event (can last few seconds), then paste the next commands one after the other “cst apnuser on” and then “cst apnconf [<apn> [<cid> [<username> <password>]]]”
  +
|-
  +
| My board B-L462E-CELL1 is not registered to Truphone network. What can I do? || FreeRTOS and Azure RTOS || See How To activate the eSIM with B-L462E-CELL1
  +
|-
  +
| How to use STM32_Cellular with FreeRTOS || FreeRTOS and Azure RTOS || See How To add FreeRTOS support to Azure RTOS package in How To Wiki article
 
|}
 
|}
   
{{PublicationRequestId | 19452| 2021-03-29 | Ronan Gabou}}
+
{{PublicationRequestId | 22517| 2022-02-10 | Ronan Gabou}}
   
 
{{ArticleBasedOnModel | Example tech domain article}}
 
{{ArticleBasedOnModel | Example tech domain article}}
   
 
<noinclude>
 
<noinclude>
  +
[[Category:Cellular|40]]
 
[[Category:Using models]]
 
[[Category:Using models]]
[[Category:Cellular|40]]
 
 
</noinclude>
 
</noinclude>